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actively working to resolve the issue and restore normal service as quickly as possible.\nWe sincerely apologize for the inconvenience and appreciate your patience and understanding.","created_at":"2026-09-14T07:00:52.861-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T07:00:52.861-04:00","display_at":"2026-09-14T07:00:52.861-04:00","deliver_notifications":true,"tweet_id":null,"id":"rkvh5ydmyltc","incident_id":"qsgfctlp9z6h","custom_tweet":null,"affected_components":[{"code":"ztg8559pbrq0","name":"ASM","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"rh786l150hmp","name":"Supplier Portal (SuPo)","old_status":"major_outage","new_status":"major_outage"},{"code":"93dq741rb5hk","name":"Assent Sustainability Platform 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issue.","created_at":"2026-09-14T01:48:10.411-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T01:48:10.411-04:00","display_at":"2026-09-14T01:48:10.411-04:00","deliver_notifications":true,"tweet_id":null,"id":"w1kbm217zb9m","incident_id":"s7cl7c1072bj","custom_tweet":null,"affected_components":[{"code":"ztg8559pbrq0","name":"ASM","old_status":"operational","new_status":"degraded_performance"},{"code":"rh786l150hmp","name":"Supplier Portal (SuPo)","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Our team is investigating an issue impacting access to SUPO. 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